Terms of Service – Alert2trade
Effective Date: September 16, 2025
Last Updated: September 16, 2025
1. Overview
These Terms of Service (“Terms”) govern your access to and use of Alert2trade (the “Service”), operated via alert2trade.com, alert2trade.fr, and alerte2trade.net (collectively, the “Website”). By creating an account, accessing, or using the Service, you agree to comply with these Terms and our Privacy Policy. If you do not agree, you may not use the Service. You must be at least 18 years old to use the Service.
2. Description of the Service
Alert2trade is a technical automation middleware that relays user-generated alerts from third-party tools (e.g., TradingView) to destinations selected by the user:
- NinjaTrader 8 (order execution)
- MetaTrader (MT4/MT5) (order execution)
- Telegram (notifications)
We do not store API keys, do not originate trading signals, and do not provide financial advice. Users remain solely responsible for their configurations, risk parameters, and results.
3. Account Registration
You must create an account and provide accurate, current information. False or misleading information may result in suspension or termination.
4. Security and Credentials
You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized use, contact us immediately at support@alert2trade.com.
5. Subscriptions and Payments
- A one-month free trial is available per user account.
- Paid subscriptions are billed via Stripe.
- Payments are non-refundable (monthly and annual), except where required by law.
- Cancellations take effect at the end of the billing period; no prorated refunds.
- Unjustified chargebacks may result in account termination.
See our Refund Policy for details.
6. Alerts and User Responsibility
You are solely responsible for creating and maintaining your alerts. Alert2trade relays actions “as received” without verifying timing, accuracy, legality, or profitability.
6A. Rate Limits & Dependencies
We may apply authentication or message rate limits. Duplicates or missed transmissions can occur due to third-party delays. We are not responsible for outages or API changes of TradingView, NinjaTrader, MetaTrader, or Telegram.
7. Acceptable Use
You may not use the Service for unlawful activity, market manipulation, or actions violating exchange/broker rules.
8. Intellectual Property
All software, trademarks, and content remain the property of Alert2trade. Unauthorized reproduction or redistribution is prohibited.
9. Disclaimer of Warranties
The Service is provided “as is” and “as available.” We do not guarantee uninterrupted availability, real-time delivery, or error-free operation.
10. Limitation of Liability
To the maximum extent permitted by law, Alert2trade is not liable for indirect or consequential damages. Our total liability is capped at the greater of (a) the amount paid in the last 12 months, or (b) €100.
11. Indemnification
You agree to indemnify Alert2trade against claims or damages resulting from misuse of the Service or violation of these Terms.
12. Changes to the Terms
We may update these Terms from time to time. Updates will be posted on the Website and may also be notified by email.
12A. Force Majeure
We are not liable for delays or failures caused by events beyond our control (e.g., outages, DDoS, disasters, regulatory actions).
13. Termination
We may suspend or terminate accounts for breaches or non-payment. Subscription fees are non-refundable, except where required by law.
14. Governing Law
These Terms are governed by the laws of France. Exclusive jurisdiction lies with the courts of Paris, France.
15. Severability
If any provision is found invalid, the remainder will stay in effect.
16. Survival
Sections 7–11, 12A, 14–16 survive termination.
17. Notices
Legal notices: support@alert2trade.com.
18. Entire Agreement
These Terms and referenced policies constitute the entire agreement. Failure to enforce is not a waiver.